Mission Statement
Our mission at Garbage Genie is to be the best and first choice for any apartment property in Bay County to take care of their clients' trash removal needs.
Vision Statement
It is our goal to provide professional, courteous, and timely service to communities of people living in the local Bay County area. We will expand to the Florida panhandle later, but we want to remain a local entity serving our neighbors.
Our family moved to the Panama City area in 2020 with the onset of the Covid crisis. We see the importance of the door step garbage pick up for many families in large properties. We had many friends and family living in apartments here in Bay County and other cities. A few of the reasons we realize the service is so valuable is to simplify the lives for busy people, for families that are not able to travel far or deal with steps, even to feel safer while living alone.
We heard complaints from friends living in apartments and property managers related to poor unreliable service from companies handling doorstep garbage removal. Complaints such as unprofessional treatment by staff picking up garbage, leaving messes in hallways, not picking up garbage on schedule.
All of the companies in the area are run from other places and we think that distance allows for such poor service. As we value the service doorstep removal should be providing families, we decided to start a local company here in Bay County to take care of of neighbors as they should be taken care of.
We work in teams at each property and we stay in very close contact with the property managers to support the families. We determine an operational flow that works for each property to meet and exceed the expectations for the garbage removal service we provide.
We take great pride in satisfied customers that we see and know around the area!
Danielle and Jeff
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